ACHIEVING QUALITY THROUGH CONTINUAL IMPROVEMENT

ACHIEVING QUALITY THROUGH CONTINUAL IMPROVEMENT

Take a look at the cover of this book, particularly the two images you see there. One image is of electronic components, which makes sense-quality management has been an important tool in the electronics industry for some time now. The other image however is a little more surprising. What does a short-order cook have to do with quality? The answer is simple-quality is needed everywhere, from high-tech manufacturing to pancakes. In fact, quality management is vital to the production of just about any goods, services, or information products you can imagine.
Editora: JOHN WILEY
ISBN: 0471092207
ISBN13: 9780471092209
Edição: 1ª Edição - 1998
Número de Páginas: 640
Acabamento: PAPERBACK
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