BUSINESS AGILITY - STRATEGIES FOR GAINING COMPETITIVE ADVANTAGE THROUGH MOBILE BUSINESS SOLUTIONS

Mobile business technology makes it possible for businesses to combine process agility with technical agility in entirely new ways - and thereby achieve powerful competitive advantage. In this business-focused book, leading consultant Nicholas D. Evans clearly articulates business strategies and execution techniques that are already driving value for early m-Business adopters. In detailed case studies, Evans presents all these significant applications: Aviall (customer inventory management); ADC Telecommunications (field force productivity); Carlson Hospitality (improved customer service and management productivity); eBay (anytime/anywhere access to auctions); FT Interactive Data (unified business-critical communications); Office Depot (automated delivery management); and Rental Service Corporation (better sales force productivity). Evans also introduces tested metrics for assessing mobile business applications, and covers the entire process of deploying them, from start to finish.