CONCIERGE, THE - KEY TO HOSPITALITY
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CONCIERGE, THE - KEY TO HOSPITALITY

Of all the staff members in the hotel and hospitality industry the concierge is the one who has the most personal contact with the guests. Written to teach the American student the intricacies of the concierge profession, it provides basic information, based on years of experience, of what the daily functions of the concierge are and how to perform them.
Editora: JOHN WILEY
ISBN: 0471528935
ISBN13: 9780471528937
Edição: 1ª Edição - 1992
Número de Páginas: 256
Acabamento: BROCHURA
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