MYSAP CRM - THE OFFICIAL GUIDEBOOK TO SAP CRM RELEASE 4.0
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MYSAP CRM - THE OFFICIAL GUIDEBOOK TO SAP CRM RELEASE 4.0

Learn the essential principles of mySAP CRM as well as detailed techniques for employing this powerful SAP solution in all customer-oriented business processes. Practical, step-by-step examples highlight important functional aspects and guide you through the complete Customer Interaction Cycle. Plus, you'll also discover the ins and outs of key functional areas and benefit from expert advice illustrated throughout with mySAP CRM business scenarios. A fully updated presentation of the implementation methodology, as well as the technical fundamentals of mySAP CRM 4.0, on the basis of SAP NetWeaver, serve to round out this formidable resource.
Editora: SAP PRESS
ISBN: 1592290299
ISBN13: 9781592290291
Edição: 1ª Edição - 2004
Número de Páginas: 450
Acabamento: HARDCOVER
por R$ 230,10 4x de R$ 57,53 sem juros