PROFESSIONAL DINING ROOM MANAGEMENT

PROFESSIONAL DINING ROOM MANAGEMENT

The service supervisor's job is a key one in the restaurant business because a large part of the guest's dining experience and satisfaction is derived from the interpersonal contact between guest and staff. If this contact is not satisfactory, all the care and investment in decor, food selection, and preparation are for naught. The service supervisor must see to it that courteous and efficient service is provided at all times. Professional Dining Room Management, Second Edition, discusses the management side of running a restaurant.
Editora: JOHN WILEY
ISBN: 0471289345
ISBN13: 9780471289340
Edição: 2ª Edição - 1988
Número de Páginas: 224
Acabamento: PAPERBACK
por R$ 609,23 4x de R$ 152,31 sem juros