STATISTICAL QUALITY CONTROL - STRATEGIES AND TOOLS FOR CONTINUAL IMPROVEMENT

STATISTICAL QUALITY CONTROL - STRATEGIES AND TOOLS FOR CONTINUAL IMPROVEMENT

This text provides the reader with a general and widely-applicable problem solving strategy for use in quality improvement. It covers a variety of statistical and "non-statistical" problem-solving tools, and discusses techniques that are useful whenproblems are solved by groups or teams of people. It also shows how the success of problem solving is influenced by the style of management and the type of management-employee interaction.
Editora: JOHN WILEY
ISBN: 0471183784
ISBN13: 9780471183785
Edição: 1ª Edição - 1998
Número de Páginas: 544
Acabamento: PAPERBACK
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