FUNDAMENTALS OF EMS, NMS AND OSS/BSS

In this era where data and voice services are available at a push of a button, service providers have virtually limitless options for reaching their customers with value-added services. The changes in services and underlying networks that this always-on culture creates make it essential for service providers to understand the evolving business logic and appropriate support systems for service delivery, billing, and revenue assurance.

Supplying an end-to-end understanding of telecom management layers, Fundamentals of EMS, NMS and OSS/BSS is a complete guide to telecom resource and service management basics. Divided into four sections: Element Management System, Network Management System, Operation/Business Support Systems, and Implementation Guidelines, the book examines standards, best practices, and the industries developing these systems. Each section starts with basics, details how the system fits into the telecom management framework, and concludes by introducing more complex concepts.