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Sinopse
An appropriate governance framework;
Selecting the right individuals, with appropriate authority in key roles;
The appropriate use of external expert advice;
Continuity of people involved in the contract, right from the early stages of the RFP through transition to everyday operational service;
Effective relationship management, with mutual respect and good communications;
A collaborative customer-driven business attitude based on mutual trust and understanding and flexibility in day-to-day administration of the contract, with willingness for a win-win approach when problems arise This title complements IT Outsourcing Part 1: Contracting the Partner and, together, these two guides provide readers with a comprehensive best practice approach to this important business discipline.
Ficha técnica
Especificações
ISBN | 9789087536169 |
---|---|
Pré venda | Não |
Peso | 150g |
Autor para link | VAN HAREN PUBLISHING |
Livro disponível - pronta entrega | Não |
Dimensões | 23 x 16 x 1 |
Idioma | Inglês |
Tipo item | Livro Importado |
Número de páginas | 78 |
Número da edição | 1ª EDIÇÃO - 2010 |
Código Interno | 673001 |
Código de barras | 9789087536169 |
Acabamento | PAPERBACK |
Autor | VAN HAREN PUBLISHING |
Editora | VAN HAREN PUBLISHING |
Sob encomenda | Sim |