KNOWLEDGE MANAGEMENT IN THEORY AND PRACTICE

As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In 'Knowledge Management in Theory and Practice', Dr. Kimiz Dalkir provides a overview of the knowledge management field with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behavior, change management, and information science into a three-level explanation of Knowledge Management for individuals, communities, and organizations. Using everyday language and clear graphs and figures, Dr. Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set. An Instructor's Manual is available and case studies from IBM, Xerox, Siemens, Mercedes-Benz, and several other corporations are included in the text.