ROI OF HUMAN CAPITAL, THE - MEASURING THE ECONOMIC VALUE OF EMPLOYEE PERFORMANCE

The lifeblood of any business enterprise is its people. Yet it wasn't until the publication of the groundbreaking book The ROI of Human Capital that there was a reliable way to quantify the contributions of people to corporate profit. Com-pletely updated with new metrics, the book shows executives and HR profes-sionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals); functional (impact on process improvement); human resources management (value added by five basic HR department activities).