ROOT CAUSE ANALYSIS - IMPROVING PERFORMANCE FOR BOTTOM-LINE RESULTS

While previous editions focused on the generic term RCA, this edition addresses root cause analysis, failure modes and effects analysis (FMEA), and opportunity analysis as a complete system. Root Cause Analysis: Improving Performance for Bottom-Line Results, Third Edition features revised and expanded material including healthcare cultures, software vs. methodology, beginners vs. veterans, RCA definition standardization, RCA procedures, methodologies review, FMEA methodology and detectability, focus on measuring ROI, emphasis on broad applicability, event/consequence, precursors and chronics vs. acute, RCA forum participation, problem solving/brainstorming, and Six Sigma Enhancements.