HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION - CONCEPTS AND PRACTICAL APPLICATIONS

In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, 'Hospitality Employee Management and Supervision' provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation.