PRESENTING SERVICE - THE ULTIMATE GUIDE FOR THE FOODSERVICE PROFESSIONAL
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585324
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Service starts when a customer walks into a restaurant and doesn't end until he or she walks out. Presenting Service, Second Edition, is an up-to-date, hands-on guide for managers that presents the essential skills and know-how to direct a foodservice staff through a successful, completely enjoyable dining experience.
Packed with checklists, objectives, key terms, and chapter summaries and reviews, this Second Edition features a new chapter on bar and beverage service that includes coverage ofspecialty coffees as well as insightful cocktail and wine service advice for better serving and recommending alcoholic and nonalcoholic beverages to guests.
Packed with checklists, objectives, key terms, and chapter summaries and reviews, this Second Edition features a new chapter on bar and beverage service that includes coverage ofspecialty coffees as well as insightful cocktail and wine service advice for better serving and recommending alcoholic and nonalcoholic beverages to guests.
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Especificações
| ISBN | 9780471475781 |
|---|---|
| Pré venda | Não |
| Peso | 304g |
| Autor para link | KOTSCHEVAR LENDAL H.,LUCIANI VALENTINO |
| Livro disponível - pronta entrega | Não |
| Dimensões | 23 x 16 x 1 |
| Idioma | Inglês |
| Tipo item | Livro Importado |
| Número de páginas | 272 |
| Número da edição | 2ª EDIÇÃO - 2006 |
| Código Interno | 585324 |
| Código de barras | 9780471475781 |
| Acabamento | PAPERBACK |
| Autor | KOTSCHEVAR, LENDAL H. | LUCIANI, VALENTINO |
| Editora | JOHN WILEY |
| Sob encomenda | Sim |
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