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    WHITE SPACE REVISITED
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    664780

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    Sinopse

    When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance. Two decades later, White Space Revisited goes beyond a mere revision of that groundbreaking book and refocuses on the ultimate purpose of organizations, which is to create and sustain value.This book picks up where Improving Performance left off and shares what we have learned about process in the past 15 years since it was published and how the reader (primarily practitioners) can capitalize on these notions in their own pursuit of process excellence.
    'White Space Revisited' is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thorough and proven methodology, a set of remarkable working tools for doing process work in a more significant way, and a series of candid observations about the practice of Business Process Management (BPM). The book’s time-tested methods, models, tools, and guidelines serve to align people, process, and technology.
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    ISBN9780470192344
    Pré vendaNão
    Peso313g
    Autor para link
    Livro disponível - pronta entregaNão
    IdiomaInglês
    Tipo itemLivro Importado
    Número de páginas280
    Número da edição1ª EDIÇÃO - 2009
    Código Interno664780
    Código de barras9780470192344
    AcabamentoHARDCOVER
    AutorRUMMLER, GEARY A. | RAMIAS, ALAN | RUMMLER, RICHARD A.
    EditoraWILEY
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